ANZ New Zealand customers can register for internet banking entirely online and access their accounts in minutes from any device — but the process requires a Customer Registration Number and password before starting. This guide walks you through every access path ANZ offers, from the main login portal to the goMoney app and business banking options.

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Official Login URL: https://login.anz.com/internetbanking · Primary Domain: anz.com.au · Registration Available: On ANZ site · App Access: ANZ App login supported · Business Login: Separate ANZ business banking login

Quick snapshot

1Confirmed facts
2What’s unclear
  • Exact support hours for live chat on weekdays
  • Full list of eligible account types for NZ linking
3Timeline signal
4What’s next
  • ANZ continues expanding digital banking features across Pacific markets
  • Mobile-first approach likely to extend to business banking

The table below summarizes key access parameters across ANZ regional platforms.

Field Value
Main Login Page https://login.anz.com/internetbanking
Support Page https://www.anz.com.au/support/online-banking/
Internet Banking Features Transfer money, pay bills, view statements

How do I log in to ANZ Internet Banking?

ANZ New Zealand provides a three-step process to get started with Internet Banking via the official page. To access your account, navigate to the login portal and enter your credentials in the designated fields.

  1. Visit the ANZ Internet Banking Login Page and enter your Customer Registration Number (found on the back of credit/debit cards or in goMoney Settings)
  2. Enter your password in the second field
  3. Click the “Log on” button to access your account

Enter Customer Registration Number

Use Password

  • Enter your password in the second field
  • Click the “Log on” button to access your account
  • Existing ANZ Phone Direct users can use their Customer Registration Number and PIN to register for Internet Banking (ANZ NZ Official Getting Started Page)

Troubleshoot Forgot Details

  • Click “Forgot customer registration number or password” link on the login page
  • Follow the prompts to reset your credentials
  • Contact ANZ NZ at 0800 269 296 if unable to recover your details (ANZ NZ goMoney and Internet Banking Guides)

The implication: The ANZ login process prioritizes security with two-factor verification, but the Customer Registration Number requirement means new users must register before they can access internet banking at all.

How do I register for ANZ Internet Banking?

New users click the “New User” link at the bottom of the ANZ NZ Internet Banking page after following steps. The registration process differs between regions, with NZ offering a fully digital experience.

New User Registration Steps

  • Go to ANZ NZ Official Getting Started Page
  • Click “New User — Register Here” link
  • Select registration type: personal or business (ANZ NZ Official Getting Started Page)
  • Follow prompts to complete registration

Required Information

  • ANZ customer number
  • Completed identification checks
  • For goMoney registration: be 13 years or older, have NZ residential address, valid NZ ID (passport or driver license), and compatible mobile with camera (ANZ NZ goMoney and Internet Banking Guides)

The pattern: NZ residents get a fully online registration with goMoney integration for ID verification, while Pacific neighbours like Fiji still rely on paper forms submitted to local branches.

How do I access the ANZ App?

ANZ NZ offers goMoney app, Internet Banking, and Automated Phone Banking for customer convenience. The ANZ App supports login and mobile access to all your banking needs.

ANZ App Login

  • Download ANZ App from App Store or Google Play
  • Open the app and enter your ANZ Internet Banking credentials
  • Use biometric login (Touch ID or Face ID) if enabled
  • Manage accounts, transfer funds, and pay bills on the go

Download and Setup

  • Search for “ANZ” in your app store
  • Download the official ANZ App
  • Set up your login credentials during first use
  • Enable notifications for account activity

What this means: The ANZ App serves as a companion to Internet Banking for NZ customers, with the same login credentials working across both platforms.

What is ANZ business banking login?

Business banking customers require a separate ANZ business banking login distinct from personal internet banking access.

Business Specific Access

  • Business accounts have dedicated login portals
  • Multi-user access with varying permission levels
  • Enhanced transaction limits for business needs
  • Separate registration process for business entities

Differences from Personal

  • Business login requires additional entity verification
  • Multiple signatories can be configured
  • Account management designed for business cash flow

The trade-off: Business banking login offers stronger functionality for commercial customers but requires a more involved registration process compared to personal accounts.

How do I contact ANZ for login help?

If you’re locked out of your account or need assistance with registration, ANZ provides multiple support channels for NZ customers.

ANZ Contact Number

  • Call 0800 269 296 for ANZ NZ support (ANZ NZ goMoney and Internet Banking Guides)
  • Available for customer number retrieval
  • Assists with goMoney registration issues
  • Support for locked accounts

Support Options

  • Online: Visit ANZ Support Page
  • Phone: 0800 269 296 (NZ) or +682 21 750 for Cook Islands (ANZ Cook Islands Banking Guide PDF)
  • In-person: Visit your local ANZ branch
  • Vietnam hotline: 1900 1276 (local) or +84 8 38815977 ext 3 (ANZ Vietnam Internet Banking Help)

Why this matters: Phone support remains the fastest route to recovering locked accounts or retrieving forgotten Customer Registration Numbers, with ANZ’s NZ support line staffed during standard business hours.

Upsides

  • Fully digital registration for NZ residents
  • Single login credentials across web and app
  • Multiple support channels available
  • Integration with goMoney for seamless mobile experience
  • Security features include site key verification (Cook Islands) and security device codes (Vietnam)

Downsides

  • Regional variations require different processes
  • Paper registration still required in Fiji and some Pacific markets
  • Customer Registration Number required before first login
  • Browser compatibility checks may be needed

Getting started with ANZ Internet Banking is easy. Simply follow the three steps below.

— ANZ NZ (Official Website)

To join ANZ using goMoney, you must: Be 13 years old or over.

— ANZ NZ (Guides Page)

The upshot

NZ customers benefit from ANZ’s most streamlined digital banking process in the Pacific region. For new users, the goMoney app handles both registration and ID verification in one step — a significant advantage over Fiji’s paper form process or Vietnam’s security device requirements.

What to watch

If you bank with ANZ across multiple Pacific markets, note that login credentials are not shared between regions. Cook Islands uses a User ID plus Password plus Site Key, while Vietnam requires an 8-digit User ID and Security Device Code — completely different from NZ’s Customer Registration Number system.

For ANZ customers navigating internet banking login across the Pacific, the critical first step is identifying your regional access method. NZ users have the most straightforward path — register online, get your Customer Registration Number, log in at the official portal. But if you’re banking with ANZ in Fiji, Cook Islands, or Vietnam, prepare for different credential requirements and registration processes. The distinction matters: one market’s digital-first approach versus another’s paper-based or security-token workflow can mean the difference between logging in today and waiting days for branch processing.

Can I log in to ANZ Internet Banking on mobile?

Yes. ANZ NZ offers the goMoney app for mobile access, which uses the same login credentials as Internet Banking. Download from your app store, enter your ANZ credentials, and access your accounts on the go.

What if I forgot my ANZ login password?

Click the “Forgot customer registration number or password” link on the ANZ login page. You’ll be guided through verification steps to reset your password. If that doesn’t work, call 0800 269 296 for NZ support.

Is ANZ Plus the same as Internet Banking?

ANZ Plus is ANZ’s newer digital banking platform with enhanced features. While related, ANZ Plus may have a separate login from traditional Internet Banking. Check the ANZ website for your specific account type’s access method.

How secure is ANZ Internet Banking?

ANZ uses multiple security layers including password requirements, verification codes, and in some regions (like Cook Islands) site key verification. Security device codes are required in Vietnam. Always use official ANZ links to avoid phishing.

What browsers work with ANZ login?

ANZ recommends checking browser settings for compatibility before logging in. Modern browsers like Chrome, Firefox, Safari, and Edge typically work. Ensure cookies and JavaScript are enabled.

Do I need to register for ANZ App separately?

No. Your ANZ Internet Banking credentials work for the ANZ App. Simply download the app, enter your existing login details, and enable biometric authentication if desired.